KYC/AML Compliance Policy - Metrofino BTM

KYC/AML Compliance Policy

Last updated: May 2025

At Metrofino BTM, LLC, we are fully committed to maintaining a safe, transparent, and legally compliant cryptocurrency ecosystem. As a registered Money Services Business (MSB) with FinCEN (MSB Reg. #31000239561531) and a licensed money transmitter (NMLS #2412858), we operate in full accordance with the Bank Secrecy Act (BSA) and all applicable U.S. anti-money laundering (AML) laws and regulations.

Identity Verification (KYC Policy)

To protect our users and meet federal and state compliance standards, Metrofino Bitcoin ATMs use a tiered identity verification process based on transaction volume:

  • $1 – $1,000: Phone number verification required.
  • $1,001 – $3,000: Government-issued ID required on first transaction above threshold.
  • $3,001 – $16,000: Government-issued ID and Social Security Number (SSN) required.

Returning users who have previously completed ID verification do not need to re-verify unless required by compliance review.

All KYC verifications are handled securely using our compliance system and third-party verification partner, Bitompro.

Monitoring & Suspicious Activity (AML Policy)

Metrofino monitors all transactions for patterns that may indicate illegal activity, including:

  • Transaction structuring (breaking down amounts to avoid thresholds)
  • Repeated, unusual volume from single accounts or numbers
  • Known fraud-related phone numbers or wallets

If suspicious activity is detected, we reserve the right to pause or block transactions and file a Suspicious Activity Report (SAR) with the appropriate authorities as required by law.

Record Retention

In accordance with federal regulations, Metrofino retains all KYC documentation, transaction data, and verification records for a minimum of five (5) years from the date of the transaction.

Legal Compliance

Metrofino BTM complies with:

  • The Bank Secrecy Act (BSA)
  • USA PATRIOT Act
  • State-level money transmission laws
  • FinCEN MSB guidelines

We update our internal compliance program regularly and work closely with regulatory experts to ensure full adherence to evolving cryptocurrency regulations.

Contact Us

For questions about our KYC/AML policies or to request a compliance-related review, please contact us:

Email: support@metrofinobtm.com

Phone: 347-NOW-COIN (669-2646)