At Metrofino Bitcoin ATM, your safety always comes first.
Recently, several major banks — including Citizens Bank — have reported an increase in scammers pretending to be official representatives. These fraudsters claim there’s a problem with your account or crypto transaction and offer to “help” by visiting your home, collecting your debit card, or guiding you through an ATM transaction.

⚠️ This is a scam.
Neither Metrofino nor your bank will ever:

Call you to ask for your debit or credit card information
Ask you to send cryptocurrency to “fix” a transaction
Offer to visit your home to collect cards, cash, or devices
Ask you to scan a QR code or use a Bitcoin ATM on their behalf

🧠 How These Scams Usually Work

Scammers may call or text you pretending to be from:

Your bank, saying your account has been compromised
A crypto exchange, claiming they need to “unlock” or “reverse” a transaction
A government agency or police officer, insisting your funds are under investigation

They’ll then pressure you to send crypto, withdraw cash, or share verification codes. Once crypto is sent, it cannot be reversed or recovered.

✅ What to Do if You Receive a Suspicious Call

Hang up immediately.
Don’t engage or share any information.
Never send crypto to anyone you don’t personally know.
No legitimate business or government agency will ask for Bitcoin or any other cryptocurrency as payment.
If in doubt, call us directly.
Reach Metrofino Bitcoin ATM Support at info@metrofinobtm.com or 347-669-2646 to verify before taking action.
Contact your bank using the official phone number on your card — never a number texted or emailed to you.

🔒 How Metrofino Protects You

We continuously monitor our Bitcoin ATMs and customer support channels to prevent fraud.
Our machines are:

Fully encrypted for transaction and wallet security
Camera-monitored for safety and verification
Equipped with real-time fraud alerts when suspicious behavior is detected

We also partner with banks and compliance experts to identify scam patterns early and protect legitimate customers.

💡 Metrofino Safety Tips

Double-check the wallet address before confirming any send or sell transaction.
Never use a Metrofino Bitcoin ATM at someone else’s direction — even if they claim to be from “fraud prevention.”
If anyone pressures you to send money or crypto, stop immediately and contact Metrofino Support.
Always rely on our official website: MetrofinoBTM.com for support, locations, and information.

Stay alert, stay secure, and help spread awareness.
Crypto transactions are permanent — make sure every one you make is truly yours.

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