🚨 Scam Alert: Criminals Are Impersonating Banks — Don’t Move Your Money!

Scammers are increasingly impersonating banks and financial institutions, convincing victims that their accounts are at risk.

They may call, text, or email you claiming there is fraud on your account — and then tell you to move your money immediately to “protect it.”

⚠️ This is a scam.


❗ Important: No Legitimate Bank Will Ever Ask You To:

  • Move money to “stop fraud”

  • Transfer money to a “new secure account”

  • Withdraw cash and hand it to someone

  • Deposit funds into a Bitcoin ATM to “reverse fraud”

  • Allow remote access to your phone or computer

  • Distrust bank employees or police

If anyone tells you to do any of the above — stop immediately.


📞 Caller ID Can Be Fake

Scammers can “spoof” phone numbers so your caller ID appears to show:

  • Your bank’s name

  • A local branch

  • A police department

  • Even a government agency

It may look legitimate — but it’s not.

If you are unsure:
Hang up and call the number printed on the back of your bank card.


🚨 Real-Life Scam Example

A victim received a call from someone claiming to be a branch manager at their local bank. Days later, a fake “detective” asked the victim to withdraw $2,000 to help with a counterfeit investigation.

The victim was instructed to hand the money to a “courier” outside the branch.

It turned out to be completely fake.

The money was gone.
The scammer used the victim’s voided check to create counterfeit checks.
More money was stolen.

Scammers manipulate trust, urgency, and fear.


⚠️ Bitcoin ATM Scam Warning

As a trusted cryptocurrency operator across Michigan, Metrofino BTM wants you to know:

No legitimate bank, government agency, or police department will ever instruct you to:

  • Withdraw cash

  • Deposit money into a Bitcoin ATM

  • Add a “new debit card” to your digital wallet

  • Send crypto to “protect your funds”

If someone is telling you to use a crypto ATM to fix a fraud issue — it is a scam.

If you feel pressured, confused, or rushed:

👉 Stop the transaction
👉 Do NOT deposit funds
👉 Call your bank directly
👉 Or contact Metrofino BTM staff immediately


🖥 Tech Support Scams

Scammers may pretend to be:

  • Microsoft

  • Apple

  • Antivirus companies

  • Internet providers

They create fake virus alerts and ask for remote access to your computer.

Once you allow access, they can:

  • See everything you type

  • Steal passwords

  • Access your bank accounts

  • Transfer money out

🔐 Never give remote access unless you are 100% certain who you’re dealing with.


💳 Gift Card Scams

If someone tells you to:

  • Buy gift cards

  • Scratch the back

  • Send the gift card numbers

It is almost always a scam.

Once you give the code, the money is gone.

No bank, IRS agent, utility company, or police department accepts payment via gift cards.


🏦 Check Fraud & Fake Check Scams

Scammers may:

  • Send you a fake job check

  • Overpay you and ask for a refund

  • Send a lottery “winnings” check

  • Hire you as a “mystery shopper”

You deposit the check.
They ask you to send some money back.
Weeks later, the check bounces.

You are responsible for the loss.

Never spend funds from a check immediately — especially from someone you don’t know.


❤️ Charity Scams

After disasters or global events, fake charities appear.

Before donating:

  • Verify the charity directly

  • Visit the official website

  • Avoid unsolicited links


🔐 Protect Yourself: The Metrofino Safety Rules

  1. Slow down — scammers create urgency.

  2. Never move money to “protect it.”

  3. Verify by calling official numbers.

  4. Treat wires, Zelle®, gift cards, and crypto like cash.

  5. When in doubt — stop the transaction.


📍 Metrofino BTM Is Committed To Customer Safety

As Michigan’s trusted cryptocurrency kiosk operator, Metrofino BTM works hard to educate and protect our customers.

If anyone instructs you to use one of our Bitcoin ATMs to:

  • Fix fraud

  • Reverse transactions

  • Pay taxes

  • Help police investigations

  • Unlock your account

👉 It is a scam.

If you ever feel uncertain at one of our locations, please call the support number displayed on the kiosk immediately.


🚨 Think You’ve Been Scammed?

  1. Contact your bank immediately.

  2. Report the fraud to:

  3. Contact local law enforcement.

  4. Notify Metrofino support if crypto was involved.


Stay Alert. Stay In Control. Stay Safe.

Scams can happen to anyone.

Education is your best protection.


Metrofino BTM LLC
Michigan’s Trusted Bitcoin ATM & Crypto Exchange Operator